However, once you no longer need to follow the script verbatim because you're implementing your own strategies that work for you, you become a "rogue" agent whose run in the company is about to end. Also, you are supplied with a "sales script" which starts off like "Thank you for calling, are you calling for yourself or a loved one?" Again, this was extremely helpful for beginners.
So, if you are too good at sales you will be weeded out. The sales department is so small that if one sales agent is vastly outselling everyone else it is very apparent because Lifestation sends out emails with everyone's sales numbers on it. This was a shock to me because I was using methods he taught me to garner sales. As time went by and I became the top selling sales agent by a land slide, the Sales Supervisor seemingly became insecure. So, they really invest in training you for success.
He was great because I starting working there with no sales experience. The sales manager does an excellent job of teaching you how to sell.
So far I am happy and excited to grow here personally and professionally. I have never come to work late, I avoid taking sick days unless absolutely necessary, I do bend over backwards as much as I can, and I try to be fair and cordial to everyone and if you have that type of attitude you will do really well here. Be patient and don't involve yourself in drama (stay away from it). You do get appreciated for your work with time. Follow the rules, dress professionally, put in your 100% and you will get it back ten fold. You have to be slightly thick skinned over here, but after you get over the 3 month hump, and then the 6 month hump you will know where you stand. and you learn something new every single day. For the most part the environment is fun, motivating, the pay is quite fair. There is high turnover due to misunderstandings sometimes but if only people communicated properly everyone would be happy. I have had the pleasure of working with supervisors and leads who want you to succeed. There were a few bumps in the road but I promise you if you stick around you will overcome them. Regrettably, MacUpdate doesn't give me the option of giving this software the rating of "0" - so please treat my 1 star as a zero.I have been here for a year. Sadly, Livestation was ONCE a good product - but the current state of affairs is a shambolic disgrace.
The former is a lemon and the latter is a pure rip-off. Do NOT pay for this product, or for the absurd so-called "LivePro" subscription. Another user has posted on the Livestation's Forum that its Customer Service is "s.it", and I heartily agree. Furthermore, I cannot get any responses from Livestation's "Customer Service" Department to my now several emails. On the contrary I cannot get even the most basic features to work at all. I have yet to see ANY evidence whatsoever that I am getting any "Pro" features at all. Before learning just how horrible Livestation 3 was, I was foolish enough to pay for a "Live Pro" subscription - approx $30.00 (AUD). In my case the "Live Chat" tab which should be available is completely absent - making it totally impossible for me to access any of the chatrooms. It crashes endlessly, and on the few occasions when it does not crash within minutes it delivers appallingly bad audio and unwatchable video. This latest version of the Livestation Player is an absolute damn lemon in every respect.